Univest Financial Corporation

  • Financial Service Center Manager II

    Location US-PA-Willow Street
    Posted Date 2 months ago(1/11/2019 10:29 AM)
    Job ID
    # Positions
    Consumer Banking - Financial Service Center Manager II
  • Overview

    Responsible for leading the sales and service function for our Willow Street and Strasburg  Financial Centers. This will include sales leadership, tracking individual results, metrics, pipeline management with coaching and developing sales skills of branch staff and business development in their market.



    • Develop a strong knowledge of Univest’s commercial products and services
    • Motivate and coach staff to work as a team in order to achieve assigned goals
    • Develop and implement effective sales and acquisition strategies
    • Coach, evaluate and develop staff with career path and succession planning focus
    • Generate and maintain expected sales and performance goals
    • Monitor and maintain branch profitability     
    • Identify and develop prospective leads for new business
    • Cultivate existing business relationships        
    • Partner with other lines of business to formulate selling strategies for prospective and existing customers
    • Represent the bank in various civic and community functions
    • Expected to join and actively participate in at least one local civic organizations    
    • Expected to periodically participate in bank-sponsored events and community activities
    • Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct
    • Perform additional duties as required


    • High school diploma/GED or equivalency
    • NMLS registration within regulated guidelines
    • Sales experience with proven results
    • Strong written/verbal/organizational skills
    • Demonstrated independent decision-making skills and effective delegation
    • Demonstrated leadership/supervisory ability
    • Demonstrated high performance in sales, customer service, business development, and leadership
    • Advanced knowledge of consumer and business lending and credit processes preferred
    • Ability to work in an accurate and organized manner to effectively manage related-job pressures and deadlines
    • Ability to delegate and manage in a multi-office environment, if applicable
    • Previous experience with MS Office Suite
    • Strong interpersonal, communication and organizational skills
    • Ability to coach and develop a staff
    • Community/non-profit involvement
    • Neat, professional appearance following established guidelines for appropriate dress
    • Successful completion of the Univest University Advanced Leadership Certificate Program within 12 months of hire


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