Review Consumer Loan approval documents to identify collateral and recording requirements.
Input all collateral related documents to Collateral Tracking modules of Jack Henry and LQAS.
Timely recording of collateral documents to perfect lien position with appropriate state or county office to ensure credit quality of the bank’s portfolio.
Monitor the consumer loan exception report; identify, track and report missing or unperfected documents for timely follow up.
Track mortgages out for recording and final title policies; extract recorded documents, update systems and save scanned document image to Synergy.
Monitor and respond to recording rejections; issue resolutions.
Monitor Vintek (vehicle title vendor) lien expirations and process accordingly.
Monitor File Maintenance reports performing quality control review of system maintenance completed by collateral department to verify accuracy of updates.
Monitor and process paid consumer loans ensuring timely delivery.
Prepare necessary mortgage satisfactions & perform notary function
Release lien for vehicle titles
Release holds on deposit accountsScan all required documents and upload to Synergy.
Answer customer and third party calls relating to consumer loan collateral.
Responsible for compliance with laws and regulations that apply to the position.
Perform additional duties as required.
High School Diploma or GED equivalent; 1 to 3 years of job related experience or equivalent is preferred.
Strong communication and customer service skills required.
Ability to multi task in a fast paced environment.
Excellent organizational skills and attention to detail a must.
Ability to discern inconsistencies and errors in consumer and mortgage documents and follow-up with the required decision makers.
Experience with Jack Henry Silverlake, Synergy, and LQAS a plus.
Ability to operate conventional office equipment including copy machine, fax machine, personal computer and telephone.